Tech Credit Union selects Fiserv XP2

Financial services

29 June 2012

Tech Credit Union has selected Fiserv?s XP2 account processing platform to support its goals for increasing operational efficiency and enhancing member-service.

?The level of Fiserv investment in XP2 is impressive, and the functionality is indicative of that commitment,? said Mike Hussey, chief executive officer, Tech Credit Union. ?The integration that XP2 offers with all functional areas in our credit union meets our needs and exceeds our expectations. Our staff will have improved access to all member relationships as well as the ability to better analyse member data to offer relevant products and services.?

The level of Fiserv investment in XP2 is impressive, and the functionality is indicative of that commitment

Mike Hussey,?Tech Credit Union?In addition to XP2, Tech Credit Union will implement Wisdom for financial management and ConvergeIT: IVR for interactive voice response.

The credit union will also deploy Fiserv?s Integrated Desktop feature, which provides integration between XP2 and its existing debit card processing solution from Fiserv to deliver more immediate access to member profiles and enhanced service capabilities.

?XP2 is a proven solution with the efficiency-boosting technology and dedicated support staff necessary to help Tech Credit Union, and other institutions like it, achieve their goals for service and efficiency,? said Naseer Nasim, senior vice president, Credit Union Solutions, Fiserv. ?XP2 from Fiserv provides a total account processing solution with the ability to interface with the broad and ever-growing list of value-added technologies needed to remain competitive in today?s financial services marketplace.?

Tech Credit Union is a US$305 million institution serving nearly 43,000 members in Indiana, US.

XP2 account processing platform from Fiserv features a Microsoft .NET architecture.

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Source: http://www.onwindows.com/Articles/Tech-Credit-Union-selects-Fiserv-XP2/6911/Default.aspx

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